We always aim to get your order to you as fast and as simply as possible. 

When you order before 3pm, your order will be delivered the next day. Please tell us a suitable delivery point at your premises and make sure you’ve got the right equipment to unload it.  

To receive free shipping using our economical delivery method, your order must be a minimum of £200.

If you place an order less than £200 or use an alternative delivery method, we'll calculate the freight costs and add them to your invoice at the time of shipping.

If you place an order for products which are priced on application (POA), we'll let you know the price and then update your order when you're happy to go ahead.

 

Haven’t received your order?

If your order hasn’t arrived by the estimated delivery date, we're here to help. Email or call us, quoting your order number. We'll get in touch as soon as we can and do our best to locate your goods straightaway. 

If you’ve only received part of your order, it may be because we sometimes send goods in separate instalments. 

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