services

Engineers

Backed up by a host of packaging machine manufacturers, our in house engineering team can really help remove the headache of machinery down time in your warehouse. With extremely fair service contract rates and a large range of parts in stock at our Leeds address, we can help with emergency repairs and preventative maintenance on a wide range of packaging machinery.

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Our engineers

Our engineers are Friendly, Helpful and Professional, and will provide full reports of their visit, as well as ensuring that you are always informed before any work is undertaken.

Customer Support

Our telephone customer care support line is perfect for simple breakdowns or paper jams, and many of these issues can be resolved over the phone – saving extensive downtime.

New Machinery

For new machinery, delivery, install, setup and training is all carried out by our dedicated engineers team, we do not use 3rd party operatives, ensuring that all jobs are undertaken to the same high standard.

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Intelligent Load Stability

As specialists in pallet wrapping machinery and films, our engineers are film optimisation experts – ensuring that you achieve optimum results in terms of cost and film used per pallet wrapped and load stability.

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About Hazel 4D

Committed to...

getting your machines back up and running as fast as possible

Preventative maintenance

As well as installing new machinery and equipment at your site and providing training for your operators, Hazel 4D’s in-house engineers can maintain and repair pallet wrapping, strapping and taping machinery.

When servicing machines, our experts will provide technical consultancy to help you optimise the use of your packaging consumables and streamline your processes.

We call this delivering the 4th dimension.

The service level we have received from your company is absolutely exemplary; from initial enquiry, delivery, installation and aftercare support. This is in spite of me having practically no idea about this kind of thing at the start and also giving incorrect instructions to Graeme when setting the machines (“stretch it as much as you can”, “we never double stack wrap anything”). Hazel4D have quickly, unobtrusively and definitively actioned and resolved any requests given during an especially challenging time for any kind of trading activity. You should all be very proud that you have achieved such an excellent company to deal with.

Product Compliance & Operational Support Supervisor

The benefits:

Maximises yield from consumables

Ensures your machines are performing to the best of their ability

Ensures compliance with health and safety regulations

Reduces breakdowns

Prolongs equipment life

Rapid Response to breakdowns

Hazel 4D provides innovative packaging products that help their customers save time, money, and the planet. As a packaging specialist, the firm understands the importance of protecting customers’ goods in an efficient manner and does so by offering a completely unique service.

read the story here

The Hazel 4D team leapt on the enquiry in the morning, had the machine set up to the customers optimised settings in-house by our technical experts and the customer had it delivered and running the next day.

Customer in Telford

Our engineers are HAZEL4D employed and understand the concept of the 4th dimension.

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Kevin Oliver

There's not much that Kevin doesn't know about pallet wrapping and he’s passionate about sharing his knowledge.

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Graeme Luke

A key member of our engineering team Graeme uses his expertise to install and upgrade all sorts of packing machines, helping to improve customers’ packaging performance.

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Graham Moon

Graham uses his expertise to install and upgrade all sorts of packing machines, helping to improve customers’ packaging performance.

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Richard Pedley

Richard uses his expertise to install and upgrade all sorts of packing machines, helping to improve customers’ packaging performance.

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