Service Engineers

Our engineers are based across the UK, demonstrating our commitment to provide exceptional service and being readily available whenever you need us.

With our engineers expertise and support, you can have peace of mind knowing that your packaging machinery is in capable hands, allowing you to focus on your core business operations.

They possess in-depth knowledge of packaging automation machinery and are well-versed in various brands and models. As part of our service, we offer onsite machinery demonstrations & rental machines to showcase the capabilities and functionalities of our automation solutions. They help you can gain a comprehensive understanding of how our automation solutions can revolutionise your packaging processes. 

Regular scheduled maintenance

Our contracts include scheduled maintenance visits by our skilled technicians. They will conduct thorough inspections, perform necessary repairs, and optimize the performance of your machinery. Regular maintenance helps prevent potential issues and ensures optimal efficiency.

Expert guidance & consultation

Our technicians not only provide maintenance services but also serve as trusted advisors. They offer guidance on best practices, operational improvements, and optimization strategies to maximise the efficiency and lifespan of your machinery.

Emergency support

We understand that unexpected breakdowns will have a significant impact on your operations. With our service and maintenance contracts, you have access to prompt emergency support making sure any downtime is minimised and you are operational again quickly and safely.

Seamless Installation

Our expert technical team take care of the installation, so you can have peace of mind knowing that your packaging machinery is in capable hands.

On-Site Expertise

We’re on hand to identify opportunities for improvement, trial, test and implement new initiatives.
We understand that every customer has unique training needs. That’s why we tailor our training to your specific requirements and challenges.

Machine Demonstrations

As part of our service, we offer on-site machinery demonstrations, trials & rental machines to showcase the capabilities and functionalities of our automation solutions.

Maintenance Services

We’re committed to providing exceptional service and ongoing support. Our engineers are based across the UK, and are readily available whenever you need them.

We are proud to offer a dedicated team of skilled engineers, providing exceptional support for machinery maintenance and installation.

We recognise the vital importance of having engineers available to provide onsite support. It plays a crucial role in instilling confidence in you and your team that we will always do whatever we can to keep you moving.

Alex Surtees, Hazel 4D Operations Manager